Rates
Rates are in Euro and include overnight and breakfast arrangement, VAT 10% and service. Selected price does not include any extra charge such as minibar, telephone, pay tv or any other service available at the Hotel.

Reservation and payment information
You can verify current Hotel rooms availibility by simply clicking on the button RESERVE.
Once availibility has been confirmed, you will have to insert your credit card details (number and expiration date) to ensure room reservation : right after you will receive an e mail confirming reservation details such as dates of stay and rates. NB No payment is taken from your credit card, all payments are made upon departure from our hotels.

Payments and guarantees
Hotels require credit card details in order to guarantee your reservation. Be assured that we take our responsibility regarding your credit card information very seriously. We use the industry standard (http://www.geotrust.com) technology to encrypt your credit card details. Therefore we can guarantee that every transaction made is 100% safe. Payment of services is required on departure day.

Reservation’s cancellation and amendments
In case you need to cancel your stay, please click on the RESERVE ON LINE button: in the right low part of the pop up appearing, click on "NEED TO AMEND OR CANCEL A BOOKING?". Insert afterwards the reservation code you received when confirming reservation together with your last name and date of arrival . Once your details are filled in, click on the button “show booking” and modify or cancel reservation according to your needs.

Cancellation policy
Cancellation policy is 24 hours prior arrival: if you cancel according to the cancellation policy of the hotel, it will be free of charge. If you cancel later than requested by the hotel or do not show up, the first night stay will be charged to your credit card.

Children
Children up to 12 years old are free of charge if sharing the room with their parents.

Privacy Policy
We take our responsibility regarding your privacy, very seriously. The information we request when making your reservation, is requested in order to offer you a professional service. Under no circumstances will we distribute customer information to others, except in the unlikely event that the law obliges disclosure.
Your contact data is used to make the hotel internet reservation. This data will be used in order to identify you upon arrival and to contact you in the extremely unlikly case of changes to the reservation.
We would again like to stress that, in accordance with European personal data protection laws, strict security procedures are observed to prevent personal data misuse and unauthorised access. Please have a look to our Privacy section for further information. Privacy Policy

Disclaimer
Our website has been compiled in good faith but you should always verify information before you act upon it. Under no circumstances shall we be liable for any indirect or consequential loss of profit, as a result of using our services. The copyright of the material contained in this website belongs to our licensors, unless otherwise stated. Downloading information from our website is permitted for personal use only.
Any litigation concerning the hotel may be brought only with the Court of Milano (Italy) and nowhere else. Italian law will be applied to any litigations.